At Élan Swim, we are committed to providing high-quality swimwear and a positive shopping experience for every customer. By placing an order through our website, you agree to the following store policies. We encourage all customers to review these policies before making a purchase to ensure a smooth and transparent shopping experience.

All orders placed through our website are subject to availability and confirmation of payment. Once an order is placed, you will receive a confirmation email with the details of your purchase. Orders are typically processed within 1–3 business days before they are shipped. Élan Swim reserves the right to cancel or refuse any order if there is an issue with payment, product availability, or incorrect pricing listed on the website.

Due to the nature of swimwear and hygiene considerations, items must be returned in new, unworn condition with original tags and hygiene liners intact in order to be eligible for a return or exchange. Customers must initiate a return request within 14 days of receiving their order. Items that appear worn, washed, or damaged may not qualify for a refund. Shipping costs are non-refundable, and customers are responsible for return shipping unless the item received is defective or incorrect.

We take pride in the quality of our products, and if you receive an item that is damaged or incorrect, please contact our customer support team within 48 hours of delivery so we can assist you. Our goal is to resolve issues quickly and ensure you are satisfied with your purchase.

Élan Swim also values the privacy and security of our customers. All personal information provided during checkout is kept confidential and used only to process orders and improve your shopping experience. We do not sell or share customer information with third parties outside of the services required to process payments and ship orders.

If you have any questions about our store policies or need assistance with your order, please contact our customer support team at support@elanswim.com. We appreciate your support of Élan Swim and are excited to be part of your summer style.